Welcome to the EV Resource Hub
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Welcome to

The Motor Ombudsman’s EV Resource Hub

Read, access and download our latest news and information on electric vehicles (EVs)

EV News

TMO offers tips to consumers as 22 registration arrives    
Press Releases
March 1, 2022

TMO offers tips to consumers as 22 registration arrives    

Customer service and purchase issues lead EV complaints in 2021
Press Releases
February 1, 2022

Customer service and purchase issues lead EV complaints in 2021

Six in ten drivers would consider buying an EV in 2022
Press Releases
October 12, 2021

Six in ten drivers would consider buying an EV in 2022

TMO highlights causes of EV disputes
News & Views
February 18, 2021

TMO highlights causes of EV disputes

EV Knowledge Base

Knowledge Base
1
1290

What do I do if I have a complaint about my electric vehicle?  

Knowledge Base
2
1193

Do I need to get an MOT for my electric vehicle?

Knowledge Base
2
742

How does a service differ for an electric vehicle?

Knowledge Base
2
717

Do I need to service my electric vehicle?

Knowledge Base
1
659

Where can I find a business that repairs and services electric vehicles?

Knowledge Base
1
638

Where can I find a business that sells new and used electric vehicles?

Useful resources

Infographic
Principal EV consumer complaints in 2021
Infographic
Principal EV consumer complaints in 2020
Vehicle maintenance
An overview to electric vehicle servicing
Case study
A consumer raised a concern over a vehicle not achieving the advertised electric range
Webinar
What are the biggest areas of consumer complaints relating to EVs?
Find your nearest Motor Ombudsman-accredited business
That repairs, services or sells electric vehicles

Working together with

The Motor Ombudsman is approved by the Chartered Trading Standards Institute, is a member of the Ombudsman Association, and works closely with the following professional bodies.